HomeJobsSupplement Department Head Assistant

This position requires more than just the selling of products. We are looking for an enthusiastic and energetic person who delivers extraordinary customer service.  As part of the Supplement Department, the successful candidate must have acquired nutritional and wellness experience to assist and educate our customers.  As a team member of Martindale’s Natural Market, our Sales Associates demonstrate an eagerness to address the customers’ inquiries, promote and foster long-term trusting relationships and share information regarding, health, wellness and nutrition. Each new hire undergoes an on-boarding process to secure your success and guarantee you achieve excellent results. We are searching for applicants willing to embrace the opportunity to develop communication skills, product merchandising along with building your natural talents and strengths in a high-energy environment.

Essential Duties and Responsibilities

·       Demonstrate superior product knowledge in assisting customers

·       Greet customers and identify purchasing needs

·       Provide recommendations for and assist customers in locating merchandise

·       Complete special-order request

·       Investigate and resolve customer complaints

·       Maintain knowledge of current sales, monthly ad-partner promotions and policies regarding payments and exchanges

·       Recognize security and theft risk

·       Educate customers on dietary supplement usages within compliance of DSHEA

·       Maintain a clean and fully stocked sales area

·       Accurately manage inventory control and place orders for assigned vendors

·       Report directly to Sales Manager

·       Support Store Manager as needed


·       Interpersonal and communication skills

·       Problem-solving attitude and decision-making skills

·       Flexibility to work in shifts

·       One year+ of retail sales along with prior knowledge of nutritional supplements

Physical Demands – Standing, walking, carrying, lifting, pulling, climbing, kneeling, talking, seeing, hearing, and the ability to lift 40lbs

Must be at least 18 years of age. Basic math skills required, along with strong interpersonal skills and ethical behavior to manage the company’s assets.  Excellent customer service skills needed to a develop profitable relationship-selling culture.

High School Diploma or GED preferred


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