Program & Administrative Coordinator

Location: Philadelphia, PA
Reports to: Associate Director 
Job Status: Full Time, Permanent

The Sustainable Business Network of Greater Philadelphia (SBN) is working to build a just, green, and thriving economy in the region. SBN is seeking a Program & Administrative Coordinator to join a small and collaborative team working to connect SBN members, decision-makers and the broader business community to support an economy that focuses on people, profit, and planet. Reporting to SBN’s Associate Director, the Program and Administrative Coordinator will play a critical role in supporting the programming that SBN provides to exchange learnings and best practices, and share solutions for how policies and processes could better support businesses to grow, thrive, and have a lasting impact. They will also play an essential role in the day-to-day operations of SBN.

About Sustainable Business Network of Greater Philadelphia

The Sustainable Business Network of Greater Philadelphia is building a just, green, and thriving economy. We empower the region’s diverse independent businesses to do well by doing good; we advance industries critical to a vibrant, local, equitable, and climate resilient economy; and we advocate for an economic ecosystem that centers localism, serves community needs, shares wealth, and protects the environment.

SBN’s members are local independent businesses that practice – and measure success by – the triple bottom line of people, planet, and profit. Our programming educates business owners about financially, socially, and environmentally responsible best practices; facilitates honest and supportive discussions among peers; and provides important opportunities for civic dialogue. Our advocacy focuses on solutions that advance a just, green, and thriving economy.

Since our founding in 2001, SBN has remained the region’s only membership and advocacy organization playing the important role of serving Greater Philadelphia’s independent values-driven business community.

Through a range of programs, initiatives and events, SBN works to: 

  • Connect its members and decision makers to share learning, best practices and develop recommendations on policies and processes to strengthen the local, sustainable economy. 
  • Promote its members and elevate the importance of a local economy and triple bottom line business practices.
  • Advance a policy agenda to support its members and the triple bottom line businesses in the region at the local, state and federal levels. 

The Opportunity

The Program & Administrative Coordinator will join the small and committed SBN team, dividing their time evenly to support the programmatic and administrative needs of the organization. The Coordinator can anticipate adding value to SBN’s work in the following ways:

Program Planning and Implementation

The Coordinator will support SBN’s program leads and directors in the planning and implementation of relevant, high-quality and impactful programming for SBN members and the broader SBN network. This will include:

  • Helping to brainstorm and propose relevant programs and events based on member needs, industry trends, and relevant topics.
  • Coordinating calendars and ensuring participants, speakers and staff know when, where and how (in-person vs. Zoom) programming is taking place.
  • Managing registration, through Neon, for programming and providing timely responses to participants if they have questions about registration.
  • Assisting Communications Manager with program and event promotions.
  • Recording participant attendance and post-programming surveys to collect feedback.
  • Providing onsite, technical support to all programming (i.e. launching Zoom, addressing technical difficulties, showing slides, etc.) .
  • Managing post-program and event communications to all participants, including the sharing of program resources, survey reminders and upcoming programming.
  • Editing and uploading program recordings to YouTube and SBN’s online store.

Member, Prospect and Sponsorship Support

The Coordinator will partner with the Membership Manager and Executive Director to ensure the systems and processes are in place to manage SBN’s membership, recruitment and sponsorship efforts. This will include:

  • Creating and maintaining up-to-date member, prospect, and sponsor (company and individual) profiles in Neon. 
  • Maintaining members list in Basecamp Peer Network.
  • Assisting members with adding staff sub-members to their membership, navigating the membership portal, signing up and renewing memberships via Neon or Xero. 
  • Creating and sending invoices via Xero.

Office and Financial Management

The Coordinator will be a critical partner in helping to manage the day-to-day operations of SBN. This will include: 

  • Managing budget and inventory for administrative expenses, including office supplies
  • Liaising with all vendors for office systems such as phone and internet providers. 
  • Maintaining and ensuring proper usage of SBN’s shared knowledge platform and filing system via the office’s shared drive. 
  • Serving as the primary point of contact with the building manager and addressing any maintenance issues that arise.
  • Partnering with accountants to support bookkeeping, accounting and audit processes, including tracking of grant spend down.
  • Processing invoices, checks, credit card payments and check and credit requests in accordance with SBN’s Financial Procedures Guidelines.
  • Working with IT consultants on implementation of new technology/software and trouble-shooting any issues that arise.
  • Coordinating hiring and on-boarding processes for new staff.
  • Managing organization-wide time tracking systems and ensuring the timely and accurate reporting of staff time allocations.
  • Administering payroll twice a month.

Candidate Profile

Successful candidates will possess the following professional and personal abilities, attributes, and experiences:

  • Passion for SBN’s mission and cultivating a vibrant triple bottom line economy in the Philadelphia region.
  • Familiarity with membership organizations.
  • Experience working within a nonprofit organization with different lines of revenue (i.e. grant funding, membership dues, fee-for-service, etc.).
  • Three-five years working as an office and finance manager; accounting assistant experience a plus.
  • Experience in database management and working with CRM system preferred.
  • Technologically savvy and able to advise IT consultants successful implementation of technology tools and software.
  • Experience with supporting coordination and logistics for programming and events.
  • Service-oriented and a proactive problem-solver and communicator.
  • Able to work independently and manage multiple projects across a variety of organizational functions and programs. 
  • Candidates with a Bachelor’s degree preferred. 


SBN offers salaries commensurate with experience and generous benefits. The salary range for this role is between $40,000-$50,000 commensurate with experience. 

How to Apply

More information on SBN can be found at: 

Candidates may submit their cover letter, outlining their interest and qualifications, along with their resume to Jared Lowe, Associate Director, at [email protected]

SBN is an equal opportunity employer and is committed to building a diverse team that values diversity, equity, and inclusion.

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