Storefront Manager

Opportunities for Growth in a Supportive Workspace:  

We are a small and rapidly growing business! You will have the opportunity to grow alongside us, have your input valued, and be able to help shape Crust’s future. While the workload can be daunting, we try to balance the busy with a supportive & fun environment.

Pay rate, Healthcare, and PTO:

Starting pay is $16 – $17/hr, with a raise at the end of a 90 day probationary period. Tips are split equally among all staff (based on the number of hours worked each week), and average an additional $1 – 3/hr. After a three month probationary period, new employees receive up to 40 hours of Paid Time Off, 40 hours of paid Sick Time, and access to a free telehealth plan provided by Crust.


We are currently hiring for a full time storefront manager who can commit to 40 hours/week, Wednesday – Sunday with a schedule of 9am – 5pm.

Filling in for other shifts as needed will also mean the shifts within this schedule are occasionally subject to change, but the days of the week would not change outside of major holidays (details below).

Like most bakeries, the increased volume of orders we see around major holidays (Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas), means that we have two weeks of “black out days” prior to those holidays. During those times, full availability is mandatory, and schedules will be dictated by management. We are always closed on Thanksgiving, Christmas, and New Years Day.

“But do I have to be vegan to work here?”

While we do not require our staff to be vegan, we are a kosher certified bakery, so any food or beverage brought to work must follow kosher guidelines and therefore must be vegan.

Equity in Practice:

Crust practices inclusive hiring and is interested in employing individuals regardless of their sexual or gender orientation, race, religion, education, work history, or social barriers such as previous incarceration, etc.


Duties include (but are not limited to):


  • Gain a detailed knowledge of both Crust and retail products, including their ingredients
  • Supervise storefront team effectively
  • Ensure operations and systems are running smoothly
  • Maintain inventories
  • Transport goods to/from the kitchen and storefront
  • Order retail goods, packaging and other supplies to maintain inventory levels
  • Work directly with Owners to resolve any equipment or building issues as efficiently as possible
  • Maintain cleanliness, organization, and product placements at storefront
  • Suggest improvements for all of the above

Customer Service:

  • Assist customers with a cheerful attitude, and ensure that all staff do the same
  • Build lasting relationships with customers
  • Fill-in for team members as needed (Note that working hours must be flexible.)


  • Bake pre-made items to meet par requirements
  • Inspect pastries made in house as well as products received via delivery to ensure that established standards of quality, uniformity, and aesthetic appeal are met – and troubleshoot when necessary
  • Enforce staff compliance with food safety and sanitation regulations
  • Ensure that food is not being sold out of date, and that proper product rotation and adherence to FIFO are occurring.
  • Supervise and participate in food production and cleaning activities
  • Maintain and analyze product waste log and implement changes as needed to minimize waste

HR Related:

  • Communicate effectively and build trusting relationships with team members
  • Conduct individual check-ins and team meetings as needed
  • Work with Owners to ensure all team members are supported and heard
  • Train new members on all products and procedures, including proper food handling
  • Model optimal team member performance and communicate expectations and goals clearly
  • When necessary, complete disciplinary action steps as detailed in the Crust handbook
  • Contribute to scheduling of all team members and post two weeks at a time

This role asks that you: 

  • Maintain a positive attitude
  • Have and maintain enthusiasm for helping customers and staff
  • Are both a leader and a team player
  • Can lead the team effectively and fairly
  • Have excellent management and problem solving skills
  • Communicate effectively
  • Work well under pressure
  • Have excellent time management skills and a focus on efficiency
  • Are able to manage challenging situations with both staff and customers
  • Have the desire to maintain the highest standards of Crust
  • Will uphold Crust’s values
  • Are available to work weekends and holidays
  • Are able to work on your feet for extended periods of time (8+ hours a day)
  • Perform other related duties as assigned
  • Maintain Serve Safe Certification

Helpful experience and qualifications:

  • Managerial experience
  • Baking experience
  • Serve safe certification

We aim to create a space where our team members feel comfortable giving feedback. If you have questions or thoughts on your role description, please do not hesitate to reach out!

This listing has expired.

To Apply: